Shaker Place Rehabilitation & Nursing Center

Reviews

• LL

  Laura Lachanski

  Jan 25, 2026
  4.0
  My mother was transferred to this facility from the hospital for Rehab. After a cardio procedure, she was there for 3 weeks. Overall - she had a good experience. Positives: - Secure entrance with a security guard - Renovated rooms and common spaces - There were many bright and inviting spaces for families to visit with residents - Knowledgeable staff members - head nurse, staff doctor, etc. - Very clean - The shared room had a permanent wall to provide some additional privacy - Excellent PT services that involved the family and prepared my mom for all aspects of going home - getting in and out of the car, daily living tasks, etc. Negatives: - Sometimes staff came right away when my mom used the call button - sometimes it could take 30 minutes (or more). - She didn't always like the food I am trying to be as honest as possible in my reviews - as I know from my experience that when the hospital wants to discharge - families are faced with critical decisions and little options for rehab or long-term care.
• EA

  Elaina Alvarez

  Dec 4, 2025
  1.0
  Please take your loved ones elsewhere. ESPECIALLY if they have a disability. This place has had a history of neglect and ignoring policies. They have had multiple meetings about nurses taking pictures of residents while they’re exposed covered in their own feces, the residents being ignored completely, their needs being ignored, meals being withheld from them if they’re not in the dining room fast enough, etc. Rebecca is probably the worst of it all as she is incredibly rude to the residents and her staff. She thinks just because she has a doctorate that she’s better than everyone else and can treat them however she pleases. I visited my mom not too long ago and she had described Rebecca with the word “evil” and which I had never heard her use before. My mother is a very kind person and doesn’t dislike anyone so to hear her say this was alarming. I will be pulling my mother from there shortly and placing her in another facility. They love to hold “staff meetings” and “assemblies” to “address issues” but then never actually fix any of the issues. On top of all of that a lot of the residents are underfed and their nutrition program SUCKS! Please go elsewhere, thanks.

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