This profile is uncertified and using publicly sourced data
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Business Details
About
Funeral HomeCemeteryChurch
Rivera Family Funerals & Cremations is Northern New Mexico's premier employee-owned funeral home. For over 80 years, we have proudly provided our families with compassionate care, continuous grief support, and uniquely personalized funeral and memorial services at an outstanding value. We are a full-service Funeral & Crematory with facilities in Santa Fe, Espanola, Taos, and Los Alamos. Our famous Kiva Chapel of Light is located on the grounds of our beautiful Santa Fe Memorial Gardens Cemetery. Our state-of-the-art online Collaboration Center allows families to engage digitally with Funeral Directors, friends, and family in sharing memories, gathering vital data, and planning services. We also offer Advanced Planning.
Location
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.