Assisted Living FacilityApartment BuildingRetirement CommunitySenior Citizen Center
Avalon Assisted Living at Hillsborough was our third facility, built and opened after the fantastic success of our location at Bridgewater. Here, our residents get the benefit of an independent lifestyle while resting assured there is a state and nationally recognized high quality staff that is committed to excellence. We have many levels of senior care to accommodate that enable us to customize the living experience at each of our residences. At the same time, our residences provide a warm, cozy, and safe environment that makes our residents feel at home. Please come and visit and let us show you firsthand the quality of care and commitment to excellence that is prevalent at Avalon in Hillsborough.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.