We created Wilderness Hills Memory Care to assist those struggling with dementia, Alzheimer’s, and memory loss, provide them a safe facility, and facilitate daily care.
We assure you that our caring goes beyond simply being a safe place with a list of amenities – we welcome and embrace your loved one into our family. They are our residents, not patients. They are not our houseguests, but rather, we are theirs. This is their home, and it is our responsibility to ensure that irrespective of their condition.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.