The Waterford at College View is an Assisted Living community where we provide a home-like atmosphere and environment with countless amenities and activities. What sets us apart is the team of professionals that serve and support our residents.
Each member of our team is carefully selected and trained in our culture and beliefs and we operate under a system that focuses on customer service, commitment to dignity, and compassion towards our residents.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.