Elderhaus at the Lake is part of Elderhaus, a PACE (Program of All-inclusive Care for the Elderly) Program. This service is for seniors who have disabilities or health concerns and wish to remain in their home while receiving needed medical and supportive services. You must be 55 or older and able to live safely in the community at the time of your enrollment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.