Renaissance Care Home (RCH) is driven by its mission statement of Compassionate Adaptable Respectful Care (CARC). CARC is displayed by the entire team being empathetic to our clients by safely adapting our services to our clients’ preferences and capabilities while respecting them with a loving heart.
The leadership of RCH has very strong healthcare and operational experience. The Administrator/Nurse is a UNC-Chapel Hill graduate with vast experience at both UNC hospital and WakeMed, and she is assisted by an executive director with strong corporate operational experience that has led and deploy multi-million dollars projects globally in diverse countries like Estonia, Mexico, Canada, France, etc. Clients AGE IN PLACE. Pls. Call for a Tour.
Location
Renaissance Care Home at Traditions - Family Care Home
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.