Home Instead

Reviews

• MM

  MG

  Aug 11, 2024
  5.0
  It has truly been a God sent blessing using HomeInstead in helping keep my wonderful aunt and uncle in their home. They have been so loving and caring as if my aunt and uncle were part of their family. Cissy, Christy, Michelle, Pat, and Deb are our regulars and you could not ask for a greater group of people who work as a team and are in constant communications with the family, myself and sister. When we have had concerns, Kayla has always responded quickly and professionally. We are so blessed to have such an awesome group of professionals in my aunt and uncles home, giving use the peace to know our loved ones are truly being cared for! Thank You Home Instead!!!!!!! Sincerely Trent and Dee
• ED

  Elizabeth Danford

  Apr 20, 2023
  5.0
  I have been working with Home Instead for over a month now. Rachelle and Morgyn are the best to work with.
• PT

  Pat Townsend

  Mar 29, 2023
  4.0
  Our caregivers are awesome, especially Padma. The reason I only gave Home Instead 4 stars is because there is no communication in the office—not now and not when we started with Home Instead in August, 2020.
• SN

  S NC

  May 22, 2020
  2.0
  We had no problems with the home care workers though the ones we liked left the company. Company advertises that it's 'personal' but when my parent passed away - no card, no phone call. So much for personal. Their method of billing is also confusing compared to other agencies we have used.
• RD

  Renee DeKemper

  Jan 16, 2019
  5.0
  I am in awe of Home Instead. My relationship with them started in October on a mission to find care. My parents were very concerned about someone being in their home (a common concern) until nurse Valerie came in along with owner Creighton. My parents were blown away with their expertise, kindness, dedication, and fast response. The day before our new caregiver arrived, my parents reverted a bit and began to once again have concerns. I asked them to give it a chance and they graciously did. Today they met their caregiver and I am pretty sure they fell straight in love. Both have given her VERY high marks and fingers crossed this is a long-term relationship that will bring both parties (Mom and Q) a lot of joy, comfort, learning from each other and our family some relief that Mom is well taken care of! Can't say enough good things. The staff is amazing as well!

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