We are a licensed family care home/assisted living that provides 24 hour care to the elderly in assisted living setting. We serve six residents and provide personalized care catered to meet their individual needs in a more intimate setting with a 1:3 staff-resident ratio. The owner is a Registered Nurse of 26 years with critical care, surgical, case management, medical office and hospital management experience. We are a private pay facitily. We also host two (two bedroom) cottages on property for independent living with meals, med reminders and activities provided as well.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.