Nursing HomeHospice & Long Term CareRehabilitation CenterRetirement Community
Abbotts Creek Center is located in Lexington, North Carolina. With its serene setting, Abbotts Creek is a leading short-term rehabilitation and extended care facility. Our hardworking and committed employees are dedicated to delivering high-quality and compassionate care. We have had five years in a row deficiency-free surveys by the NC Department of Health Service Regulation. Abbotts Creek has been featured on the Alliance for Quality Nursing Home Care highlighting the facility in its 21st Century Facility Spotlight. In addition, we were awarded the Bronze National Quality Award from the American Health Care Association.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.