Rich and Thompson Funeral and Cremation Service is a full service funeral establishment offering personal, distinctive and affordable services to the families that we serve. The staff of Rich and Thompson has learned through the years to listen to our families and offer suggestions that we feel may make the funeral or memorial service a more meaningful experience for family and friends and a tribute to the life of their loved one.
Rich and Thompson were professional, kind and compassionate when my world was rocked. The went above and beyond to provide the service that my son and I wanted and coordinated with the funeral home in upstate NY making both services beautiful and uplifting. In the near future I will return to Rich and Thompson to discuss my final arrangements. Bobby and his team did a wonderful job.
JM
James McGinley
Jan 29, 2025
5.0
Unbelievable people, they went above and beyond through every step of the process. I cant say enough good things about everyone there, especially Chris. Thank you all so much.
EB
Elizabeth Barber
Jul 8, 2020
5.0
I’ll start by saying how wonderful the entire team is here - losing a baby isn’t easy, but they made the process of cremation and loss so comforting and special. I would recommend them for the care of anyone’s loved one. A special, heartfelt, thank you to Bobby and Jolene at the Graham location for taking care of us.
Frequently Asked Questions About Rich & Thompson Funeral Service & Crematory
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
What services does Rich & Thompson Funeral Service & Crematory provide?
Rich & Thompson offers personal, distinctive and affordable full-service funeral and cremation services, including body transportation, embalming, arranging funeral or memorial services, and grief assistance.
Are Rich & Thompson Funeral Service & Crematory's offices open on holidays?
Yes, the funeral home is open 24 hours on Federal Holidays, providing continuous support to families in need.
How can I contact Rich & Thompson Funeral Service & Crematory?
You can contact them by phone at +1 336-226-1622 or email at wecare@richandthompson.com.
What payment options are accepted at Rich & Thompson Funeral Service & Crematory?
They accept American Express, Cash, Discover, MasterCard, and Visa for payment.
What should I do immediately after a death occurs?
You should contact the funeral home to coordinate arrangements, gather vital information such as birth details and social security number, contact clergy to decide on funeral timing, notify family and friends, and make a list for obituary information. The funeral home will assist throughout.
What is embalming and why is it done?
Embalming sanitizes and preserves the body, allowing time between death and final arrangements so families can plan meaningful services.
Is cremation offered and what are the options available?
Yes, cremation is offered as an alternative to burial. Cremated remains can be placed in urns and buried, entombed, placed in columbariums, urn gardens, or scattered according to state laws.
What amenities or other businesses are near Rich & Thompson Funeral Service & Crematory?
Nearby places include Graham Mobile Urgent Care for medical needs, Shear Angels Hair Studio and Magnolia Beauty Studio for beauty services, and the Graham Post Office for mailing and public services.
How can nearby medical facilities assist families visiting Rich & Thompson?
If any family members need immediate medical attention or wellness checks during funeral arrangements, Graham Mobile Urgent Care and Crissman Family Practice nearby can provide emergency and family health services conveniently close to the funeral home.
Are there any nearby community and spiritual support options for families visiting the funeral home?
Yes, The Carpenter's Shop Ministries and DreamAlign Ministries are nearby religious and community organizations offering spiritual support and community services that families may find helpful during difficult times.