Rich and Thompson Funeral and Cremation Service located in Burlington, NC provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7.
Rich and Thompson Funeral and Cremation Service is a full service funeral establishment offering personal, distinctive and affordable services to the families that we serve. The staff of Rich and Thompson has learned through the years to listen to our families and offer suggestions that we feel may make the funeral or memorial service a more meaningful experience for family and friends and a tribute to the life of their loved one.
Wow, where do I begin?
My Sister love (Sister-in-law) And I talked to Christopher Rhodes late on April 12th as we grieved the loss of our loved ones.
His gentle voice and kind words made us feel overly confident that he was the person that we wouldn’t trust our loved one with going forward.
He went over and above his duties!
Christopher made sure that everything was perfect!!.
I don’t believe no one could’ve been laid to rest to go to heaven better than the service that Rich and Thompson funeral service provided.
Christopher talked us through the process, answered numerous questions from a large family and never ever hesitated to fulfill our needs
Rich & Thompson funeral home Exceeded our expectation, and I am so grateful that we found them to lay my brother to rest.
Five stars are not enough!!!!!
JB
Jackie Burgan
Apr 21, 2026
5.0
I cannot say enough kind things about my experience. During such a difficult time, Chris went above and beyond to make everything as smooth and comforting as possible. From the very beginning, he showed genuine compassion, patience, and professionalism. He took the time to answer all of our questions, guided us through every step, and made sure every detail was handled with care and respect.
Chris truly made a hard situation a little easier for our family, and we are so grateful for his support. The level of service and kindness we received was exceptional. I would highly recommend this funeral home to anyone in need of caring and professional assistance.
AF
Alexa Flynt
Apr 20, 2026
5.0
Chris and his team are excellent to work with during a very stressful time. They are kind and very thorough, walking us through every aspect of planning and other needed activities during an emotional time. They continuously go above and beyond, answering all of our questions quickly and adjusting as needed to make sure everything is as easy for the family as possible.
MM
Melissa Mann
Apr 2, 2026
5.0
We were so pleased with the care we were given during this time. Chris and his team handled everything very professionally and with so much compassion.
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
What services does Rich & Thompson Funeral & Cremation Services provide?
They offer funeral home, burial, veteran, memorialization, cremation, and life celebration services, providing personal and affordable options.
How can I contact Rich & Thompson Funeral & Cremation Services?
You can call them at +1 336-226-1622 or email wecare@richandthompson.com for assistance 24/7.
Are Rich & Thompson Funeral & Cremation Services open on holidays?
Yes, they are open 24 hours on Federal Holidays as well as every day of the week.
What payment options are accepted at Rich & Thompson Funeral & Cremation Services?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
What is embalming and why is it done?
Embalming sanitizes and preserves the body, helping to extend the time between death and final disposition to allow for meaningful services.
What should I do immediately following a death?
Coordinate with the funeral home and cemetery, gather necessary personal information for death certificates, notify family and clergy, and arrange funeral or memorial services with assistance.
What nearby services are available around Rich & Thompson Funeral & Cremation Services for visitors?
Nearby, you can find Pano's Cafe for dining, Christine Valmy Spa Center for relaxation, and Custom Floral Creations for flower arrangements.
Are there nearby automotive services near Rich & Thompson?
Yes, Black's Tire & Auto Service, Blacks Tire Service, and Burlington Tire Service are nearby and can assist with automotive needs.
What recreational or wellness facilities are nearby?
Winners Gym offers fitness options nearby, along with several beauty and spa services such as Studio M Salon and The Skin Retreat to support wellness and relaxation.
How might visitors use nearby services when attending Rich & Thompson Funeral & Cremation Services?
Visitors might stop by Pano's Cafe for a meal, use nearby auto services for vehicle needs, or visit local salons and spas for comfort and self-care before or after appointments.
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