Business Details
About
Funeral Home
Rich and Thompson Funeral and Cremation Service located in Burlington, NC provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7.
Rich and Thompson Funeral and Cremation Service is a full service funeral establishment offering personal, distinctive and affordable services to the families that we serve. The staff of Rich and Thompson has learned through the years to listen to our families and offer suggestions that we feel may make the funeral or memorial service a more meaningful experience for family and friends and a tribute to the life of their loved one.
Location
Rich & Thompson Funeral & Cremation Services
306 Glenwood Avenue, Burlington, NC
27215, United States
Hours
Reviews
4.9
141 reviews
5 stars
138
4 stars1
3 stars0
2 stars1
1 star1
What are people saying?
AI-generated from recent customer reviews
Compassionate Service
Customers consistently praised the staff for their kindness, compassion, and support during difficult times.
Professionalism
The team was noted for their professionalism, attention to detail, and ability to handle arrangements smoothly.
Community Involvement
Rich and Thompson is recognized for their active involvement in the community, supporting local schools and organizations.
Responsive Communication
Many reviews highlighted the staff's promptness in communication and their willingness to assist families with any questions or needs.
Personalized Care
Customers appreciated the personalized attention and care provided, making them feel like family during their time of loss.
- JSJack ShinNov 5, 20255.0Profound Gratitude for Unwavering Compassion and Dignity As the only child navigating the immediate loss of my mother, and having to travel into town to handle arrangements, this journey was the hardest I've ever faced. I cannot adequately express the depth of my gratitude for the entire staff at Rich and Thompson. They handled every detail of my mother’s passing with the utmost respect, honor, and dignity she deserved. They didn't just perform a service; they provided a shield of compassion that allowed me to grieve without worry. In particular, Mr. Chris Rhodes, Mrs. Rita Ingram, and Mr. Bobby Hornaday exemplify professionalism and heartfelt care. Their loving and compassionate demeanor guided me through the entire process, making a painful experience manageable. Their commitment to honoring my mother and supporting those of us left behind was palpable and truly remarkable. Thank you for making this difficult time a meaningful tribute. We are forever grateful for your presence in our lives during this chapter. Caroline S. and Family
- HOHarold OwenOct 17, 20255.0During one of the most difficult times for our family, the staff at Rich and Thompson provided exceptional care, compassion, and professionalism.
- MPMary Ann PerkinsOct 3, 20255.0Everyone was so helpful, answered my questions and was so compassionate and understanding. Thanks for all your help!!
- TKTerri KingSep 20, 20255.0Rich & Thompson was very caring & helpful through the whole process of arrangements.
- MJMichael JohnsonSep 20, 20255.0They did a wonderful job for my family after my grandfather passed, including doing all the necessary legwork to ensure there was a funeral honors detail and a flag ceremony to recognize his service in the Army. By their professionalism and attention to detail, they made it much easier for us to concentrate on celebrating his life.
Frequently Asked Questions About Rich & Thompson Funeral & Cremation Services
What does a Funeral Director do?
Pick up the deceased and transport the body to the funeral home (anytime day or night)
Notify proper authorities, family and/or relatives
Arrange and prepare death certificates
Provide certified copies of death certificates for insurance and benefit processing
Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
Prepare and submit obituary to the newspapers of your choice
Bathe and embalm the deceased body, if necessary
Prepare the body for viewing including dressing and cosmetizing
Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
Coordinate with clergy if a funeral or memorial service is to be held
Arrange a police escort and transportation to the funeral and/or cemetery for the family
Order funeral sprays and other flower arrangements as the family wishes
Provide Aftercare, or grief assistance, to the bereaved
What do I do when a death occurs?
The funeral home will help coordinate arrangements with the cemetery.
Bring the following information to complete the State vital statistic requirements:
✓ Birthplace
✓ Father's Name
✓ Mother's Name
✓ Social Security Number
✓ Veteran's Discharge or Claim Number
✓ Education
✓ Marital Status
Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call, will someone come right away?
If you request immediate assistance, yes. If the family wishes to spend a short time with the deceased to say good-bye, that’s perfectly acceptable. Your funeral director will come when your time is right.
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
What services does Rich & Thompson Funeral & Cremation Services provide?
They offer funeral home, burial, veteran, memorialization, cremation, and life celebration services, providing personal and affordable options.
How can I contact Rich & Thompson Funeral & Cremation Services?
You can call them at +1 336-226-1622 or email wecare@richandthompson.com for assistance 24/7.
Are Rich & Thompson Funeral & Cremation Services open on holidays?
Yes, they are open 24 hours on Federal Holidays as well as every day of the week.
What payment options are accepted at Rich & Thompson Funeral & Cremation Services?
They accept American Express, Cash, Discover, MasterCard, and Visa payments.
What is embalming and why is it done?
Embalming sanitizes and preserves the body, helping to extend the time between death and final disposition to allow for meaningful services.
What should I do immediately following a death?
Coordinate with the funeral home and cemetery, gather necessary personal information for death certificates, notify family and clergy, and arrange funeral or memorial services with assistance.
What nearby services are available around Rich & Thompson Funeral & Cremation Services for visitors?
Nearby, you can find Pano's Cafe for dining, Christine Valmy Spa Center for relaxation, and Custom Floral Creations for flower arrangements.
Are there nearby automotive services near Rich & Thompson?
Yes, Black's Tire & Auto Service, Blacks Tire Service, and Burlington Tire Service are nearby and can assist with automotive needs.
What recreational or wellness facilities are nearby?
Winners Gym offers fitness options nearby, along with several beauty and spa services such as Studio M Salon and The Skin Retreat to support wellness and relaxation.
How might visitors use nearby services when attending Rich & Thompson Funeral & Cremation Services?
Visitors might stop by Pano's Cafe for a meal, use nearby auto services for vehicle needs, or visit local salons and spas for comfort and self-care before or after appointments.