Continuing Care Retirement Community (CCRC) living at Heather Glen allows you to live independently while also receiving personalized attention regarding health matters and daily routine needs. As part of Ardenwoods CCRC, Heather Glen is an active 48-residence community with services that include round-the-clock assistance with bathing, grooming and dressing, and medication maintenance.
Heather Glen’s Health Services team is led by professional care-givers. On board is a registered nurse who partners with physicians, residents, and families for a truly customized approach to short or long-term care. Our comfortable, supportive community also provides a vibrant schedule of social, cultural, and recreational programs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.