Bright Horizons at Apex

Reviews

• ML

  Maria Lanni

  Dec 21, 2025
  5.0
  My grandchildren are at the Bright Horizons in Apex. We love it. They just got brand new furniture and classroom equipment. The kids are loving it there, learning a lot and they love their teachers and friends. The staff have been very helpful and supportive. Recommended!
• SL

  Sandra L

  Dec 22, 2022
  5.0
  We LOVE Bright Horizons! My child was at this center all the way through KP2 and started kindergarten this year. Bright Horizons thoroughly prepared our child for an extremely seamless transition to kindergarten who was more than ready to start elementary school. We miss Chef Raul and all the teachers and staff! This center had a bit of a slump before the pandemic with some director turnover but that has since been rectified; the current director is fabulous!! And they handled COVID-19 very well. Our child never got COVID while there and never had a classroom closed due to COVID. We will always be grateful to BHA for taking such good care of our child!
• DT

  Dimitrios Tanios

  Sep 19, 2018
  5.0
  We have been at BH for 3 years and couldn't be happier. Our sons have had loving, innovative and caring teachers in every class. Yes, there are transitions that take place, teachers leave but that happens everywhere and in every working environment and we have always been pleased with the way that the school works with those transitions by talking with the kids and with us as soon as possible. From the infant room to preschool we have been consistently pleased with our teachers. Extra cuddles in the infant room and now conflict resolution and affirmations in preschool - it is amazing to see how the teachers work with these kids. We were terrified at first at the prospect of leaving our children somewhere but now it has become a second home. The admin staff is knowledgeable, experienced and takes a personal interest in each child - looking out for what is best for them in particular in their specific situation. We have been to many daycares/ preschools and I think that BH Apex is above and beyond- first and foremost in their attention to the child, his or her learning and emotional self. I recommend it to everyone who asks.
• AB

  Ashley Bryant

  Aug 28, 2017
  1.0
  This Bright horizons puts on a lovely facade for parents, but cares absolutely nothing about the children or the staff. They constantly leave teachers out of ratio, blatantly tell teachers to lie to parents about how their kids get hurt, lies to parents about things that happen in the center, etc. The morale has completely declined. The teachers hate working there & are quitting by the dozen. Parents have told me personally that they chose to leave this center because of admin staff & the concern with teachers leaving. It's sad because this used to be a great center. A teacher was transferred to another center for allegedly verbally abusing children (the state was involved and this is public record) & another teacher is currently on leave after being accused of physically hitting a child, but will probably return because "there isn't enough evidence". Several parents were against Lauren Symonds becoming director & did everything they could to prevent it but it wasn't enough. Now she's barely on site & when she is, you can almost count on her boyfriend hanging around the center with her. The entire administrative staff are liars & manipulators & the regional director Lori Little isn't any better. Her only concern is protecting the reputation of the center, not the children or the staff. I'd think twice before bringing my child here, despite how pleasant this center seems when initially touring.

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