TLC Assisted Living

Reviews

• RE

  Robin Eadus

  Mar 8, 2023
  1.0
  I lived at tlc in Lockwood for 4 months. I was never told they had bed bugs. The hole time I lived there they had bed bug. I had bites all over my body. This was reported to Theresa the owner. She stated to me that she tells everyone that moves in but I was never informed of this information. Theresa is not appreciable and is nasty to the residents. I called the budsman and my case manager with waiver. I never got any help with anyone. IF You love your loved once do not send them to this place..
• TT

  Tasha

  Dec 24, 2021
  5.0
  Had a dear uncle stay here they were very friendly and wonderful to him. Staff was great took care of him , made sure they helped him with his doctors orders . Staff was wonderful and the rooms were great meals were really good . The cleaniness of this facility is great .definitely would use this facility again . Thank you guys for a wonderful experience.
• TL

  Tammy Langenfeld

  Dec 24, 2021
  5.0
  What a great place with caring staff and an awesome nurse. They are great at keeping their residents safe and well fed. They serve a wide variety of food. One of the best places in my book.
• LN

  Lisa Norby

  Dec 24, 2021
  1.0
  Apparently as of this morning the facility went on lockdown due to Covid. No outbreak at their facility. What I’m upset about is the rude snide female that answered the phone. She snapped at me before I could even ask a question. Didn’t say her name when she answered the phone. Please don’t bring your family member here to live. There is more to the story and just too much to say. But when I was there, I looked on the floor and there were small piles of dirt under the duct taped recliners. These people pay thousands to live there and they shouldn’t have to live in these conditions. You can’t tell me they can’t afford new recliners. The menu for the day all 3 meals was breakfast. Can you get any lazier? I’m sick to my stomach my friend is in this facility. They have one person on staff. Like seriously, what if someone fell. So upset

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