Nagel Assisted Living & Memory Care, founded in 2017, is an exciting addition to the city of Waconia, MN. Housed in the former Nagel Hospital opened in 1940 by Dr. Harold D. Nagle, a prominent local physician, our community has been designed with an eye toward keeping the charm of this historic site while freshly renovating the entire structure and adding an important new addition to house our memory care community. Our focus is to provide modest, economical housing accommodations that promote independence and well-being, with support available when needed. Residents live simply while not sacrificing quality of life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.