Vista Prairie at Ridgeway on 23rd, in New Ulm, transitioned to new ownership with Vista Prairie Communities in October 2023, a mission-driven nonprofit organization based here in Minnesota. We offer dedicated Assisted Living and Reflections Memory Care programs. Along with our 24-hour staff that are more like family, we provide a full range of services, supports, and amenities to give you the best quality of life. We invite you to join our family and we know that you will feel right at home – our values and mission support a respectful, caring, and joy-filled environment that uses innovative technology, a spirit of faithful stewardship, and our Aspire Life on Purpose lifestyle model to improve our residents' lives and keep them connected.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.