Business Details
About
Family Counselor
Maplewood Psychology provides individual psychotherapy, relationship counseling for couples, dialectical behavior therapy, licensed alcohol and drug counseling, and contracted EAP services in Maplewood, MN.
Location
Hours
Reviews
3.1
7 reviews
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1 star
3
- BBBSep 27, 20255.0My therapist Sharla here is kind, patient, and real in a way that actually makes you want to show up. She doesn’t judge me, and I don’t have to water myself down. She keeps up when I’m all over the place and never makes me feel like I’m too much. That’s what makes the difference.
- CSCamilla SumrallMay 1, 20251.0Receptionist was rude & disrespectful. I made an appointment via over the phone, the Receptionist was able to access all my information & told me I didn't need to bring my card. When I went in for my appointment, I was met with a rude & total disrespectful woman at the front desk. She asked for my insurance card & when I explained, I was told I didn't need to bring the card by the women over the phone, she got loud with me stating, " Well Ma'am I didn't take your call. I again explained what I was told & asked her what she needed to access the information. The receptionist told me just have a seat & she would let me know. After 5 mins, she called me over to tell me found my paperwork. When someone is going into a place for help, we shouldn't be met with rude & disrespect.
- SSSydJan 22, 20241.0It’s $3.66 per minute ($200 per session). The therapist will watch the clock the last 10 minutes of your session. No real advice was ever offered to help me with my issues, we would just meet every time and discuss the things that bothered me. One giant money-grab
- JEjeff emersonJun 24, 20225.0I figured out that I would write a review since I've been going here for 2 years now. I came here at the start of 2020 pre-pandemic, and while my first worker was not good to me at all, I've had 2 therapists since then that have been extremely helpful to me getting through my months of mental turmoil. Nearly all of the staff is flexible with in-person meetings and telehealth meetings, my therapists bring a very calm aura and presence to our sessions and I can say that I feel much more comitted to having a normal stable life because of this place. Highly recommended if you can afford them.
Frequently Asked Questions About Maplewood Psychology
Is therapy for everyone?
Yes, everyone goes through difficult times and it is beneficial to have someone to help you process these life events appropriately.
How soon may I schedule an appointment?
Depending on your preferences, you may been seen within 48 hours of your initial call.
What insurance is accepted at the clinic?
We accept Aetna, Blue Cross, Cigna, HealthPartners, Medica, United Health Care, and UCare, as well as some smaller third-party insurance plans.
How do I fill out paperwork?
We will send you a link to our provider portal where you may access all the paperwork necessary for your first appointment. You also have the option of coming to the clinic to fill out the paperwork in person. Please note that the intake forms must be completed either on paper or by using a computer, laptop, or tablet. (The software does not allow you to use your cell phone to fill out this paperwork.) If you want to use paper, plan to arrive 30 minutes early for your first appointment or drop by our office on an earlier date.
Why is there so much paperwork?
Your written description of your current situation and past experiences gives the therapist time to plan how to best help, allowing more time for other conversation in your first appointment. This work prior to the appointment allows for more time to discuss present issues during your first appointment instead of spending time gathering background information during the session.
Does therapy actually work?
Absolutely! There are decades of research to support the efficacy of therapy. Generally, the more motivated someone is to go to therapy and make changes in their life, the more successful therapy is at decreasing different mental health symptoms. There are many different types of evidence-based therapies, but research shows the therapeutic connection between patient and therapist is an incredibly important factor.
What do I do if I am in crisis?
Maplewood Psychology works with a 24-hour answering service. Simply call our main number and follow the prompts to be connected with the answering service, who will contact your therapist for you.
If my child needs therapy, may I speak with the therapist alone?
If you need to talk with the therapist, with your permission, children over the age of 10 may stay in our waiting room while you have a private conversation with the therapist. We require that children under the age of 10 be supervised at all times.
What if I don't like my therapist?
It is important to feel comfortable with your therapist. If you decide that it isn’t a good fit, your therapist will work with you to transfer your care to another therapist.
Do I have to come into the office for my appointment?
No! We provide telehealth, telephone, and in-office appointments. Please inform the intake coordinator and your therapist of your preference.
Is therapy suitable for everyone?
Yes, therapy benefits everyone as it helps in processing difficult life events appropriately.
How soon can I schedule an appointment at Maplewood Psychology?
You can usually be seen within 48 hours of your initial call, depending on your preferences.
What types of insurance does Maplewood Psychology accept?
They accept Aetna, Blue Cross, Cigna, HealthPartners, Medica, United Health Care, UCare, and some smaller third-party insurance plans.
How can I complete the necessary paperwork before my appointment?
You can fill out paperwork online via a provider portal or come to the clinic to complete it in person using a computer, laptop, or tablet. Cell phones are not supported for this.
What services does Maplewood Psychology offer?
They provide individual psychotherapy, relationship counseling for couples, dialectical behavior therapy, licensed alcohol and drug counseling, assessments and treatments, contracted EAP services, and trauma-focused cognitive behavioral therapy.
What are the clinic's operating hours?
The clinic is open Monday to Friday from 8:30 AM to 5:00 PM and closed on weekends. Some therapists may have evening or weekend hours.
Does Maplewood Psychology offer telehealth or only in-office appointments?
They offer telehealth, telephone, and in-office appointments. Please inform the intake coordinator and your therapist of your preference.
What nearby places can help me when visiting Maplewood Psychology?
Nearby is the BDPA Twin Cities education center, useful if you are seeking educational resources. Also, the Cub grocery store and Maplewood Townhomes are convenient for errands or accommodations near your visit.
Are there financial services near Maplewood Psychology for customer convenience?
Yes, nearby banks and financial services such as TCF Bank, Huntington Bank, Western Union, Coinme, and Coin Cloud Bitcoin ATM can assist with your financial needs.
What healthcare or counseling resources are near Maplewood Psychology?
Nearby mental health and medical services include North Star Behavioral Health Network, RockBridge Counseling, Dr. Sandra Wick, and Children's Theraplay, useful for additional health care support.