At Essentia Health-Oak Crossing in Detroit Lakes, Minnesota, we tailor our approach to meet the needs of you or your loved ones. Our long-term care center has four distinct neighborhoodseach serving 25 or fewer residents, making it easy to befriend your neighbors and staff. We have a sperate transitional care unit, and were also connected to Essentia Health-St. Marys Detroit Lakes hospital, clinic, and therapy center.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.