Hearthstone Communities is a Private Assisted Living Home with operations in Sterling Heights & Macomb Township, Michigan specialized in high-quality care for elderly, physically handicapped, Dementia, and Alzheimer’s residents.
We strive so that our residents enjoy the same activities and interests they always have; helping them to maintain their positive self-image, sense of purpose, confidence, and independence.
We encourage family members to come and eat with their loved ones at our Home.
HearthStone Communities' goal is for its residents to keep as self-sufficient as possible and for their needs to be met in a compassionate, dignified, and humane manner.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.