Since 1970 Big Brothers Big Sisters of Northwestern Michigan (Bigs) has served over 14,000 children in five counties in northwestern Michigan (Antrim, Charlevoix, Emmet, Grand Traverse and Kalkaska). Currently Bigs serves over 300 children per year, empowering children to realize their biggest possible future with the guidance and support of a caring, adult Mentor.
Location
Big Brothers Big Sisters of Northwestern Michigan (Char/Em)
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.