The Laurels of Fulton is a 50-bed skilled nursing and rehabilitation center operated by Ciena Healthcare located just 45 minutes north of Lansing and 20 miles south of Alma in a picturesque country setting.
We pride ourselves on the continuity of care available to our guests of our facility through individualized programs designed to meet their specific needs. We excel at short-term respite and hospice care, as well as short-term rehabilitation.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.