This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living FacilityNursing HomeRetirement Community
Novi Lakes Health Campus is located in Novi, MI and offers the ambiance of small-town life with all the attractions of a big city mere minutes away. Our care options include assisted living and skilled nursing services. You can enjoy the peace of mind that comes with knowing if your needs should ever change, we’re here to support you. Schedule a visit to our senior living community today!
Location
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.