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Publicly Sourced

Regency at Lansing West

About

Nursing HomeAssisted Living FacilityRehabilitation Center
Our nursing home provides both long‑term care and short‑term sub‑acute rehabilitation in a modern, state‑of‑the‑art community designed for comfort, safety, and connection. Located just off I‑69, our 120‑bed center has proudly served Eaton County for years, offering a trusted place for healing, support, and daily living. We’re All About You. Every resident receives personalized attention from highly trained, compassionate professionals who use innovative best practices to support health, independence, and quality of life. With modern amenities, engaging activities, and a warm, home‑like environment, we’re here to help you or your loved one feel supported every step of the way.

Location

Regency at Lansing West
12200 Broadbent Road, Lansing, MI
48917, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.