Once Again Bridal Shop

Reviews

• DM

  Danielle Malam

  Jan 21, 2026
  1.0
  I had an awful experience with the lady who answered the phone. I was just asking basic questions about the price ranges, how many people I can bring, etc. She answered my questions in a rude manner. When I ask what's the minimum to max price ranges of your wedding dresses. Before I could finished, she asked with a rude voice "minimum to what???" Then I asked her about how many people I can bring and she said sarcastically "under 100..." it was completely awful experience. At the end I said "I'm sorry that I called. You are very rude..." and she was all saying no I'm fine and started telling me the store hours and I just hung up on her. I work in a retail setting, and all I have to say is this is so unprofessional that if you keep this attitude up, you're going to lose customers.
• NN

  Noemi

  Nov 4, 2025
  1.0
  Worst bridal shop and customer service ever. The lady who answers the phone is rude. I took my expensive gown in to sell — it included a personalized wooden hanger and a nice gown bag that I paid for when I bought the dress originally. I picked my dress up last week and they kept my gown bag, along with the personalized hanger. Instead, I was given a cheap clear plastic bag and basic plastic store hanger. When I simply called to ask if I can have them back, I was given an attitude. I was told that I was given the option to keep them myself or leave them at the store, which was a lie. I was never asked that. The lady then stated that it didn’t say on my contract that I wanted to keep my bag and hanger? Well that also does not mean YOU keep them yourself??? She then says she can check the back of the store but can’t promise anything. This isn’t even about the two items I now have taken the loss of, but the principal of someone unable to run a business professionally and respectfully. Please do not waste your time here. Unprofessional and rude.
• CF

  Cindy Federle

  Oct 2, 2025
  5.0
  Great place to shop for formal apparel, very friendly and helpful. Large selection of wedding dresses and they offer alterations. Highly recommend for anyone going to formal event
• JM

  Jill Mostek

  Feb 9, 2022
  5.0
  The best place for secondhand formal dresses. Great prices and the clothing looks NEW!
• GH

  Gail Harlin

  Apr 17, 2019
  5.0
  They are very helpful bridal consignment shop, prices are very reasonable and they are very helpful.

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