Nursing HomeAssisted Living FacilityRehabilitation Center
Located in Allegan, and resting on a beautiful hillside surrounded by majestic pine trees, Ely Manor is a skilled nursing facility that offers short-term rehabilitation rooms for those recovering from surgery or injury, as well as extended nursing care beds for those individuals needing hospice, medically complex, wellness or memory care services. Residents can take advantage of the many activities offered, from special outings to carefully planned on-site events. We recognize that meals are an important part of personal enjoyment and socialization and we’ve developed a culinary health program that focuses on residents’ preferences and dining enjoyment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.