Business Details
About
Assisted Living Facility
We at Norway Center for Health & Rehabilitation focus on healing so the joys of daily living can be celebrated. Our center provides post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services. We offer around-the-clock care for those living with chronic illnesses and disabilities. Each day, our skilled, compassionate team strives to help our guests become a better, brighter, and stronger version of themselves.
Location
Norway Center for Health & Rehabilitation
29 Marion Avenue, Norway, ME
04268, United States
Hours
Reviews
4.8
35 reviews
5 stars
30
4 stars
4
3 stars0
2 stars0
1 star
1
- JCJudith ChiccoJan 2, 20265.0My Dad has been recuperating after a fall for about 6 weeks. We have nothing but praise for all the staff… from PCA’s, nurses, PT,OT, social worker to cleaning staff and food services… everyone there has a positive, Helpful, compassionate way about them. We feel our Dad is getting top notch care. The attitude is “right” at Norway… everyone tries to do better for those in need. Class act kind of rehab!!
- EJEdgar Damon JrDec 16, 20255.0My Mom has been here since late summer. She is well cared for and all of the staff are Wonderful!
- EDElaine DunnFeb 25, 20235.0My mother is a rehab patient and is receiving wonderful care from your kind and patient staff. It really gives me peace of mind. Thank you.
- EKEdward KilgoreFeb 15, 20224.0When you Patients want beer or hard liquor at the end of their days ! You should let them!
- JOJose OrtizMar 2, 20205.0I would like to personally thank the all the staff in all departments for taking such great care of my step dad. My family can be hard to impress. However the staff here did it effortlessly. He loved being at this facility. It was his facility of choice. He fought very hard to get in. I guess he new were all the wonderful caring people were at. As a nurses aid my self. I understand how hard this job can be at times. However, now as a family member, I know how lucky we were to have such loving, caring, professional, hard working care givers. Again thank you. Keep up the good work.
Frequently Asked Questions About Norway Center for Health & Rehabilitation
What is a skilled nursing facility (SNF)?
A SNF primarily provides care and rehabilitation services for individuals who require nursing care. Our care center provides 24-hour, licensed nursing care.
Care at our center typically includes:
Our Passport™ approach to short-term rehabilitation
Intravenous therapy
Post-surgical stabilization
Pulmonary management
Wound care
Assistance with medications
Aid in a variety of daily living needs, including dressing, bathing, walking, and eating
Additional services offered may include: psychiatric/psychological services, social services, podiatry and optometry, housekeeping and laundry, and personal hygiene services (barber and salon).
Is a skilled nursing facility (SNF) like a hospital?
Hospitals provide a range of diagnostic and treatment services, including emergency and intensive care, surgery, diagnostics and imaging. Stays at hospitals are usually much shorter than in a SNF.
Skilled nursing facilities provide around-the-clock care to individuals in a short-term or long-term setting, including rehabilitation following surgeries, therapy services, and assistance with activities of daily living, such as bathing, eating, and dressing. SNFs are staffed by licensed nurses, therapists, and other medical care specialists.
What paperwork is required for admission?
Guests or a responsible party will need to complete an Admission Agreement form with the admissions team within 48 hours of arriving.
Please enquire with our admission team as to which documents you are required to provide copies of.
What are the visiting hours?
While our center doesn’t have restrictive visiting hours like hospitals, we generally suggest 8 am to 8 pm. We welcome all visitors and have several areas throughout our center where guests can comfortably congregate with family and friends.
Can our family pet visit?
Absolutely! We welcome most family pets, including dogs and cats. We may request vaccination records and some breed restrictions may apply.
What should i expect when it comes to meals?
We provide a daily menu based on individual diets and preferences. We also have an “always available menu” for guests who prefer something different. Dietary aides are available to review our guests’ preferences and help make healthy selections that support care goals.
Whenever possible, we invite our guests to dine in a common area rather than in their rooms to enjoy the social benefits of gathering with others.
What should I leave at home?
Please leave valuables, such as jewelry, purses, wallets, and large amounts of money at home or with a loved one. We do not permit electrical items such as extension cords, space heaters, or electric blankets.
What level of privacy can guests expect?
We place a great emphasis on providing a supportive and safe environment, including adequate supervision, while respecting each person’s right to privacy. Common areas are open for all and guest rooms are private spaces.
How soon will therapy or rehabilitation begin?
Our goal is to ensure guests start rehabilitation as soon as possible. Therapy sessions will begin within 24 hours of admission and are offered up to seven days a week, based on individual care plans.
Are patients able to spend a night at home?
Short-term Medicare and Managed Care/Insurance Patients – During short-term stays, guests are permitted to leave the facility for special occasions (eg. a wedding, funeral, or special religious event), although not overnight.
Long-term Medicaid Patients – Long-term guests are allowed a leave of absence (LOA) based on the Medicaid allowable time. LOAs are reviewed and approved by our medical team to determine the safety of the time away and coordinate any plans to accommodate our guests’ care needs while they are away.
Private Pay Patients – These guests have no restrictions.
Who will be my doctor? When does the doctor visit?
We have several physicians who visit our guests within 48 hours of their arrival. They also make weekly rounds. If a guest prefers to use an existing primary care physician, our center staff will help them with the guidelines we’re required to follow to accommodate their request.
Our center also has nurse practitioners onsite and 24/7 on-call care staff. Our guest rooms may also include FDA-approved remote monitoring devices that monitor guests’ vitals 24/7. These devices are monitored by a team of RNs who can communicate with physicians and nurse practitioners if there are changes that need to be addressed.
Will i have a voice in my care plan?
It is every patient’s legal right to make their own choices about the care they receive, activities they participate in, and other aspects of their life while staying with us. A resident council, which is a self-governed body in our center, provides our guests with an opportunity to address any concerns.
When it comes to decisions around medical treatment, some guests can opt to give decision-making responsibilities to a loved one, such as a spouse, adult child, or other legally-designated person.
How long will guests stay at the center under their SNF benefit?
Each guest’s length of stay depends on their individual care plan and how they progress through therapy. Please note that insurance-approved days and coverage criteria apply. We will communicate with our guests or their designated caregiver regarding coverage throughout their stay.
How can guests leave the center?
When it comes to helping our guests return home or to another care setting, we closely monitor their progress and assess their requirements with activities of daily living. When appropriate, we support each of our guests with our Passport™ approach, including our Passport to Home program, to ensure a safe return home and continued treatment as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What happens when it's time to go home?
As part of our commitment to providing a continuum of care through our Passport to Home program, our guests receive a phone call from a nurse within 24-48 hours of returning home. We’ll make sure they have everything they need to remain home safely and avoid complications, including a virtual visits with our Passport to Home Nurse Practitioners, continued therapy as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What services does Norway Center for Health & Rehabilitation provide?
Norway Center for Health & Rehabilitation offers post-acute rehabilitation, long-term care, 24-hour licensed nursing care, physical, speech, occupational therapies, heart failure and cardiac recovery, pulmonary disease management, neurology and stroke rehab, orthopedic injuries and post-surgical care, amputee rehab, diabetes management, IV therapies, respite care, palliative and hospice care.
What are the visiting hours at the center?
Visiting hours are generally from 8 am to 8 pm daily, offering flexibility without restrictive times, with several comfortable areas for guests to gather with family and friends.
Is it possible for family pets to visit Norway Center for Health & Rehabilitation?
Yes, most family pets including dogs and cats are welcome. Vaccination records may be requested and some breed restrictions could apply.
What should guests expect regarding meals during their stay?
Meals include a daily menu tailored to individual diets and preferences, plus an always available menu. Dietary aides assist guests in making healthy selections, and dining in common areas is encouraged for social benefits.
How soon after admission does therapy or rehabilitation begin?
Therapy sessions aim to start within 24 hours of admission and are available up to seven days a week, tailored to each guest's care plan.
What documentation is required for admission?
Guests or their responsible party must complete an Admission Agreement within 48 hours of arrival. Admission staff can provide details on required documents.
How can guests leave the center for special occasions?
Short-term patients may leave for special occasions but not overnight. Long-term Medicaid guests can have leaves of absence approved by medical staff. Private pay patients have no restrictions.
What nearby places of interest can visitors explore when coming to Norway Center for Health & Rehabilitation?
Visitors may explore nearby places such as Norway Commons, a community center and retirement home; Knight Archery for outdoor sporting goods; and local eateries like Yianni’s House of Pizza or Domino’s Pizza for dining options.
Are there transportation options nearby to help visitors reach the center?
Oxford Hills Taxi is a nearby travel service that visitors can use for convenient transportation to and from Norway Center for Health & Rehabilitation.
What local health-related services are close to Norway Center for Health & Rehabilitation?
Nearby health services include Andwell Health Partners hospice, Saco Bay Orthopaedic and Sports Physical Therapy, and Concentra Urgent Care, providing additional care options for guests and visitors.