Business Details
About
Assisted Living Facility
We at Westgate Center for Rehabilitation & Alzheimer's Care focus on healing so the joys of daily living can be celebrated. Our center provides post-acute rehabilitation and long-term care services, including a myriad of medical and therapy services. We offer around-the-clock care for those living with chronic illnesses and disabilities. Each day, our skilled, compassionate team strives to help our guests become a better, brighter, and stronger version of themselves.
Location
Westgate Center for Rehabilitation & Alzheimer's Care
750 Unon Street, Bangor, ME
04401, United States
Hours
Reviews
4.7
49 reviews
5 stars
40
4 stars
6
3 stars
1
2 stars
1
1 star
1
- RCRachel CurrierAug 17, 20245.0My visit was excellent with my mom. The staff is worthy of the 5 star rating. Thank- You so much. As many times I have been there I have seen the best care of your clients with heart felt care.
- PTPam TaylorFeb 3, 20235.0They take excellent care of my Mother. Caring staff
- JDJohn DionneSep 1, 20225.0Just had a great visit with my grandmother and was happy to find the floors replaced with new laminate.
Frequently Asked Questions About Westgate Center for Rehabilitation & Alzheimer's Care
What is a skilled nursing facility (SNF)?
A SNF primarily provides care and rehabilitation services for individuals who require nursing care. Our care center provides 24-hour, licensed nursing care.
Care at our center typically includes:
Our Passport™ approach to short-term rehabilitation
Intravenous therapy
Post-surgical stabilization
Pulmonary management
Wound care
Assistance with medications
Aid in a variety of daily living needs, including dressing, bathing, walking, and eating
Additional services offered may include: psychiatric/psychological services, social services, podiatry and optometry, housekeeping and laundry, and personal hygiene services (barber and salon).
Is a skilled nursing facility (SNF) like a hospital?
Hospitals provide a range of diagnostic and treatment services, including emergency and intensive care, surgery, diagnostics and imaging. Stays at hospitals are usually much shorter than in a SNF.
Skilled nursing facilities provide around-the-clock care to individuals in a short-term or long-term setting, including rehabilitation following surgeries, therapy services, and assistance with activities of daily living, such as bathing, eating, and dressing. SNFs are staffed by licensed nurses, therapists, and other medical care specialists.
What paperwork is required for admission?
Guests or a responsible party will need to complete an Admission Agreement form with the admissions team within 48 hours of arriving.
Please enquire with our admission team as to which documents you are required to provide copies of.
What are the visiting hours?
While our center doesn’t have restrictive visiting hours like hospitals, we generally suggest 8 am to 8 pm. We welcome all visitors and have several areas throughout our center where guests can comfortably congregate with family and friends.
Can our family pet visit?
Absolutely! We welcome most family pets, including dogs and cats. We may request vaccination records and some breed restrictions may apply.
What should i expect when it comes to meals?
We provide a daily menu based on individual diets and preferences. We also have an “always available menu” for guests who prefer something different. Dietary aides are available to review our guests’ preferences and help make healthy selections that support care goals.
Whenever possible, we invite our guests to dine in a common area rather than in their rooms to enjoy the social benefits of gathering with others.
What should I leave at home?
Please leave valuables, such as jewelry, purses, wallets, and large amounts of money at home or with a loved one. We do not permit electrical items such as extension cords, space heaters, or electric blankets.
What level of privacy can guests expect?
We place a great emphasis on providing a supportive and safe environment, including adequate supervision, while respecting each person’s right to privacy. Common areas are open for all and guest rooms are private spaces.
How soon will therapy or rehabilitation begin?
Our goal is to ensure guests start rehabilitation as soon as possible. Therapy sessions will begin within 24 hours of admission and are offered up to seven days a week, based on individual care plans.
Are patients able to spend a night at home?
Short-term Medicare and Managed Care/Insurance Patients – During short-term stays, guests are permitted to leave the facility for special occasions (eg. a wedding, funeral, or special religious event), although not overnight.
Long-term Medicaid Patients – Long-term guests are allowed a leave of absence (LOA) based on the Medicaid allowable time. LOAs are reviewed and approved by our medical team to determine the safety of the time away and coordinate any plans to accommodate our guests’ care needs while they are away.
Private Pay Patients – These guests have no restrictions.
Who will be my doctor? When does the doctor visit?
We have several physicians who visit our guests within 48 hours of their arrival. They also make weekly rounds. If a guest prefers to use an existing primary care physician, our center staff will help them with the guidelines we’re required to follow to accommodate their request.
Our center also has nurse practitioners onsite and 24/7 on-call care staff. Our guest rooms may also include FDA-approved remote monitoring devices that monitor guests’ vitals 24/7. These devices are monitored by a team of RNs who can communicate with physicians and nurse practitioners if there are changes that need to be addressed.
Will i have a voice in my care plan?
It is every patient’s legal right to make their own choices about the care they receive, activities they participate in, and other aspects of their life while staying with us. A resident council, which is a self-governed body in our center, provides our guests with an opportunity to address any concerns.
When it comes to decisions around medical treatment, some guests can opt to give decision-making responsibilities to a loved one, such as a spouse, adult child, or other legally-designated person.
How long will guests stay at the center under their SNF benefit?
Each guest’s length of stay depends on their individual care plan and how they progress through therapy. Please note that insurance-approved days and coverage criteria apply. We will communicate with our guests or their designated caregiver regarding coverage throughout their stay.
How can guests leave the center?
When it comes to helping our guests return home or to another care setting, we closely monitor their progress and assess their requirements with activities of daily living. When appropriate, we support each of our guests with our Passport™ approach, including our Passport to Home program, to ensure a safe return home and continued treatment as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What happens when it's time to go home?
As part of our commitment to providing a continuum of care through our Passport to Home program, our guests receive a phone call from a nurse within 24-48 hours of returning home. We’ll make sure they have everything they need to remain home safely and avoid complications, including a virtual visits with our Passport to Home Nurse Practitioners, continued therapy as needed.
Learn more about how we support the safe transition home with our Passport to Home Program.
What types of care and services does Westgate Center for Rehabilitation & Alzheimer's Care provide?
The center offers 24-hour skilled nursing care, short-term rehabilitation, intravenous therapy, post-surgical stabilization, pulmonary management, wound care, medication assistance, daily living support, and additional services like psychiatric/psychological care, social services, podiatry, optometry, housekeeping, laundry, and personal hygiene services.
How is Westgate Center different from a hospital?
Unlike hospitals, which focus on diagnostic and emergency services, Westgate Center provides continuous nursing care and rehabilitation for short or long-term stays, including therapy services and assistance with daily activities, staffed with licensed nurses and specialists.
What are the visiting hours at Westgate Center?
Visiting hours generally are from 8 am to 8 pm daily, with no restrictive policies, allowing visitors to spend time in comfortable gathering areas with guests.
Are family pets allowed to visit at Westgate Center?
Yes, most family pets including dogs and cats are welcome. Vaccination records may be requested and some breed restrictions apply.
How soon after admission does therapy begin?
Therapy sessions typically start within 24 hours of admission and are offered up to seven days a week based on individual care plans.
What can guests expect regarding meals at the center?
Guests receive meals tailored to individual diets and preferences, with an “always available menu” option and support from dietary aides. Dining is encouraged in common areas for social benefits when possible.
Can guests leave the center temporarily or spend nights at home?
Short-term Medicare and Managed Care patients may leave the facility for special occasions but not overnight; long-term Medicaid patients may have approved leave of absences; private pay patients have no restrictions.
Who are some nearby healthcare-related facilities or professionals near Westgate Center?
Nearby healthcare-related places include Rebecca Sander, a marriage and relationship counselor; Central Maine Denture, a dental and medical supply provider; and Bangor Nursing and Rehabilitation Center, another local skilled nursing facility.
What nearby educational institutions might be of interest to visitors or families of guests?
The area includes several educational institutions such as University of Maine at Augusta-Bangor, UMA Bangor Campus, University Of Maine System, and PATFA, providing opportunities for community engagement and educational events.
Are there nearby services that can assist with moving or property management for guests transitioning from Westgate Center?
Yes, nearby services include York Property Management YPM, LLC for real estate and property management and Budget Truck Rental for moving needs, which can be helpful when guests are preparing to return home or relocate.