At Raphael House, our assisted living residents enjoy an active, enriching lifestyle amid all the comforts and conveniences of home. We take care of the chores, from delicious meals to housekeeping services, giving residents more time to socialize, participate in recreational activities, or just read a good book. Our residents enjoy peace of mind, knowing that if supportive services are ever needed, our caring staff members are here to assist them.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.