Cedar Glen is a memory care home situated in the picturesque neighborhood of Rockville in Montgomery County. Surrounded by regions like Maple Ridge, Sandy Spring, Chevy Chase, and Washington, D.C., residents appreciate the serenity of a country-like area while still maintaining access to city amenities. Within the community, residents enjoy a cozy home, the care of dedicated staff members, and an expansive activities list. From sing-alongs and walks through the garden to fitness sessions and shared lunches, there's never a shortage of things to do. Throughout the day our caregivers make the effort to get to know each of the residents personally, making our home feel like family.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.