Capital Crescent Collective

Reviews

• TD

  Tina Doval

  Aug 28, 2023
  1.0
  Honestly, worst experience with a provider. 1. They charged me for a visit bc I canceled 45 minutes in advance due to my daughter being ill. Even though it was the first time I’d done it and I was not aware of the 24 hour notice fees, there was no sort of first time courtesy. AT ALL. 2. First visit w Anna, WIFI cut off 20 minutes in and that was it - No effort to log back in despite the fact that I had left work early to ensure I was online for the visit. 3. I was sent an itemized bill WITHOUT the procedure codes so of course the claim got denied by my insurance company. 4. Asked for an itemized bill from Ana - no response for several days - had to escalate my request to Emily. 5. insurance once again denied the claim stating they reached out the provider and never received a response. They are QUICK to take your money when patients are vulnerable, but forget about getting any type of refund, courtesy waiver or even a simple itemized bill from the get go . I’d give zero starts if I could.
• MH

  Michael Hangemanole

  Jan 14, 2021
  1.0
  I contacted Emily on January 6th to schedule couples therapy with her. She passed me off to another therapist at the clinic who sent an intro email that same day. I responded to her the very next day, but never heard back. Four days later I sent the therapist a follow up email, but still no response. After waiting 24hrs with no response, I forwarded the email chain to Emily asking if there was another therapist at the firm who could help, it has been two days and still no reply from Emily. If you are looking for a group of therapists who care about your health, your well-being, and are communicative, you should look elsewhere.
• RR

  Roza Rostami

  Aug 28, 2020
  1.0
  I called and left them a message to schedule an appointment and they got back to me immediately! Now about 2 weeks after my appointment, I am trying to reach out to my therapist with the only contact info they provide which is the same telephone number that nobody ever answers, left them 4 messages in 3 days and no one ever got back to me.
• RR

  Russel Rogers

  Jan 30, 2015
  5.0
  Jenni Young has a wonderfully balanced combination of great insight and warm compassion, a sharp mind and caring heart. She is an exceptionally talented therapist and wise colleague, and I have seen her help clients make lasting improvements. She is warm and understanding, and she does beautiful work helping couples, individuals, and families find their way to healing and growth.
• LM

  Lauren Messina

  Oct 20, 2014
  5.0
  Emily is truly dedicated to her work as an individual and couples therapist. She goes above and beyond to find resources that meet the needs of her clients. Emily's approach is friendly and inviting, and she strives to create a safe and comfortable space for all of her clients. She is a wonderful colleague to have in the field.

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