Byron Keenan Funeral Home & Cremation Tribute Center

4.8
95 reviews

About

Funeral Home
Byron Keenan Funeral Home & Cremation Tribute Center in Springfield, MA provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7. Our experienced staff is committed to this vision and passionate about making your time with us as memorable and uplifting as possible. We bring together decades of experience caring for families of all cultural backgrounds and diverse walks of life. We pledge to treat you and your loved ones just like family, and we guarantee to offer services that meet all of your specifications while exceeding all of your expectations. Licensed staff members are available around the clock, 24 hours a day, 7 days a week, to discuss your needs. Whether you are doing pre-planning or need to hold a service soon, we are ready to answer our phone and offer you warm, friendly, and empathetic service. Learn more about our funeral services.

Details

  • Onsite servicesAvailable
  • Free parking garageNot available
  • Free parking lotAvailable
  • Free street parkingNot available

Location

Byron Keenan Funeral Home & Cremation Tribute Center
1858 Allen Street, Springfield, MA
01118, United States

Hours

Reviews

4.8
95 reviews
5 stars
90
4 stars
1
3 stars
0
2 stars
0
1 star
4
  • CJ
    c jac
    Dec 29, 2025
    5.0
    My dad passed away and I was confused, hurt and disoriented. I couldn't think straight. I contacted Byron Keenan Funeral Home and spoke to Suzanne. She helped me through the process step by step. She went above and beyond to help my family. I can't say enough of how she provided reassurance, comfort, empathy, patience and above all of that, an understanding heart. Suzanne is a diamond in the ruff, a true Godsend. You will not find someone like her even if you tried. She is sent from above to help those in need. If I could give back I would however the only thing I can do is provide this review to show how she is appreciated and believe me this is a real review, from my heart. Oh, did I mention how another funeral home illegally took my dad from the hospital and then tried to extort $7000 from me for my dad's body. Well when I called and spoke to Suzanne and told her what happened, she said "what they did was illegal and not to worry we will go get your dad". She did not charge extra to do this. She got my dad (an hr away) and brought him to her funeral home. And that is how it all began. Thank you Susanne 🙏 😇. You have gained a lifelong friend. Again, she went way above and beyond and she really helps you. I recommend the Byron Keenan Funeral Home to anyone who truly wants the best for their loved ones. Ms. Jackson 2025
  • ML
    Michael Larose
    Dec 5, 2025
    5.0
    I can’t say enough about the care and compassion we received from Byron Keenan funeral home during my father’s service. During a time that felt overwhelming, their team guided us through every step with respect and patience. A very special thank you to Sue, who went above and beyond to make an incredibly difficult time just a little easier. Her kindness, attention to detail, and genuine concern for our family will never be forgotten. We are deeply grateful.
  • JO
    Jessica Ortiz
    Dec 2, 2025
    5.0
    I couldn't be happier with the service I received here. Everyone was so empathetic but still professional. Everything came out beautiful and they were on top of everything. Available for all my questions,concerns. Worked closely with me all the way up to the funeral. They had made this process so easy for me and my brother, that I was able to take a step back and breathe. Thank you to everyone there, especially Sue! ❤️
  • ME
    Michelle Edwards
    Nov 24, 2025
    5.0
    When my father passed away this past summer, I contacted Byron Funeral home and I cannot say enough amazing things about them. They treated us with extreme kindness and care. They were very thorough throughout the whole process and went above and beyond - esp. Shannon. Byron has been in business for many decades and are experts - paying attention to details and keeping the lines of communication open - all questions were answered quickly. Thank you for making a very difficult time more manageable! I highly recommend them.
  • DM
    David S. Mazzaferro
    Sep 25, 2025
    5.0
    Byron Keenan's staff is empathetic, well organized and caring. They handled a recent family funeral with grace and dignity.

Frequently Asked Questions About Byron Keenan Funeral Home & Cremation Tribute Center

What drives the cost of a funeral?

Funerals are labor intensive A funeral's cost extends beyond the merchandise, and includes the services of the funeral director--their role in making the necessary arrangements, filling out forms, and dealing with all the other figures involved after a death (doctors, lawyers, insurance companies). Funeral directors work an average of forty hours per funeral. The cost of operating a funeral home is included in the total amount as well. Funeral homes are a 24-hour operation, with extensive facilities that need to be maintained and secured.

What is embalming and what purpose does it serve?

Embalming sanitizes and preserves the body. It also slows down the decomposition process and enhances the appearance of a body impacted by a traumatic death or illness. Embalming gives time to the family of the deceased to arrange a service and allows for the possibility of an open-casket viewing.