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Publicly Sourced

American Red Cross

About

Non-Profit OrganizationCharityVolunteer Organization
How can you help in Springfield during the coronavirus (COVID-19) pandemic? Give Blood: Please make an appointment to donate mid-April and after, if you are healthy and feeling well, by using the Red Cross Blood Donor App, visiting the Red Cross website or calling 1-800-RED CROSS (1-800-733-2767).Donate: Support all of the urgent humanitarian needs of the American Red Cross by donating to Where It Is Needed Most at the Red Cross Website or call 1-800-RED CROSS (1-800-733-2767). A donation of any size makes a difference. Volunteer: Our need for volunteers is constant and continues to evolve as we navigate this health crisis. Visit the Red Cross Website for opportunities, including supporting blood donations and providing help from home.

Location

American Red Cross
150 Brookdale Dr, Springfield, MA
01104, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.