The Charles River Y is for youth development, healthy living, & social responsibility, and is proud to be part of the YMCA of Greater Boston, a 501(c)(3) charity.
We are so excited to be open at both 863 Great Plain Avenue and 380 Chestnut Street. We have cardio and strength equipment, free weights, group and aqua exercise classes, swimming, and youth programming available.
COVID-19 self-screening required upon entry at both locations. As of 5/29, reservations only required for group exercise classes and water fitness classes.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.