Methuen Village Assisted Living community offers seniors service-enriched assisted living and a state-of-the-art memory care neighborhood, Compass at Methuen which is affiliated with Boston University Alzheimer's Disease Center and features evidence-based programming to treat the symptoms of cognitive impairment and Alzheimer's disease. The residence offers lovely views of Riverwalk Park and the Spicket River. Located just about one mile from Route 93, Methuen Village easily accessible from neighboring towns including Lawrence, Andover, North Andover, Haverhill, Salem, NH, Pelham, NH and Windham, NH. Methuen Village is managed by Senior Living Residences.
Location
Methuen Village, Assisted Living & Compass Memory Support
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.