The Edward M. Kennedy Community Health Center (Kennedy Community Health) was founded as the Great Brook Valley Health Center, Inc. (the Valley), in 1972 by seven women who were seeking better access to health care for their families. These women lived in the largest public housing complex in Worcester, Massachusetts and relied on the hospital emergency room for care. As a result, they did not have access to regular, preventive, and primary care services for their families. To change the paradigm, these pioneers founded a corporation, obtained space from the Worcester Housing Authority, and negotiated for a nurse practitioner to come to the Valley.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.