Bright Horizons at Beacon Hill

Reviews

• TN

  Thao Nguyen

  Sep 6, 2024
  3.0
  We placed our baby here for 1 week as back-up daycare. We gave them a call because we realized we left our sleep sack and pacifier there. We were told that they never have our sleep sack and lost the pacifier which was frustrating because for a whole week no one informed us about either. Even more frustrating that our baby slept without a sleep sack.
• AK

  A K

  Sep 12, 2023
  5.0
  We are so delighted to be part of the Bright Horizons Beacon Hill family! We have been welcomed with open arms since our first inquiry. The team has been very accommodating to make our child’s transition to a new school as seamless as possible. The other families have been welcoming as well, it’s a great community! We have been happy to see how much our daughter loves her teachers and the entire team, she is delighted to arrive at school in the morning and doesn’t want to leave at the end of the day! We enjoy receiving updates throughout the day of the thoughtful activities from the curriculum that aide in our child’s development. The center is always clean and cheery, with lots of helpful content for parents. The snacks provided are healthy and the educators work with our child to learn how to use utensils. Our hearts are warmed by the wonderful experience, it’s nice to know our child is in such an incredibly warm and educational environment!! Thank you Bright Horizons Beacon Hill!
• SP

  Sarah Parsons

  Apr 15, 2022
  1.0
  Enrolled my son in the infant program for part time care. He only attended two days and both days came home with marks on his body, scratches, was in another babies diaper, left in soiled clothing and none of these situations were reported to me. I ensure my son has ample clothing, diapers and food for the day. Communication is minimal, you do get some photos which is adorable but to not reach out for important matters is a really big issue. Frankly, it's inexcusable. If he is being put in another child's diaper is he also being fed someone else's food or bottles? The marks on his body anger me to another level for ONE reason: no one told me. These things happen in daycare and anyone who has an infant knows their nails are little daggers I just don't appreciate finding marks on my baby after I leave him in their care.
• NS

  Nolan Sloan

  Dec 25, 2021
  1.0
  Enrolled my daughter at this "school" approximately two years ago. Staff is unresponsive and unwilling to share information. I was forced to subpoena my own daughter's attendance/developmental records, incurring thousands of dollars in unnecessary legal expenses. At times, I even had to take an afternoon off of work to personally go to the school and ask for information, given their refusal to promptly return emails and/or phone calls. Cost of the facility is 3x any school in the area. When I inquired why the school was so expensive, I was told it was based solely on location - not curriculum. Based on conversations with other parents, it is my understanding that there are far superior schools at a fraction of the cost. Would strongly advise against allowing your child to attend this school if you expect any updates or information regarding their development.
• SR

  Samantha Rolecek

  Apr 12, 2019
  5.0
  Our son started at Bright Horizons in Beacon Hill when he was 3 months old. As first time parents, my husband and I were very nervous at the thought of leaving our son for 9 hours a day; however, the Bright Horizons Team quickly put our worries to rest. Both the director, Jen Keating, and the assistant director, Liz Sullivan, welcomed us with open arms (literally hugged me as I sobbed at drop-off the first day). Our son is in one of two full time infant classrooms, with a ratio of 6 babies to 2 teachers. When I met his primary teachers, Crystal and Dacia, I immediately knew he was in good hands. They are knowledgeable, kind and genuinely care about the wellbeing of our son. Our son is now 8 months old and fully thriving at Bright Horizons. Crystal and Decia have guided us through our son’s developmental milestones, offering suggestions and support. For example, when it came time to introduce solids, I felt lost. His teachers walked me through the process and were happy to work with him each day by offering solids while he’s at daycare. I keep track of how much he eats each day through the amazing Bright Horizons App. My husband and I get real-time notifications whenever our son eats, sleeps or has a diaper change. His teachers also upload pictures of all the fun activities they do throughout the day. Knowing exactly what’s happening makes being apart a bit easier. We couldn’t be happier with the care our son receives from Bright Horizons Beacon Hill.

Frequently Asked Questions About Bright Horizons at Beacon Hill