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Bridges by EPOCH at Andover

About

Assisted Living Facility
Bridges® at Andover is a memory care assisted living community specializing in the care of seniors with Alzheimer’s and other dementias. Our expert team, easy-to-navigate environment, and specialized 7-days-a-week Bridges® programming ensure that residents experience dignity and joy at every stage of memory loss. Proud to be Purple Flag accredited, we uphold the highest standards of dementia care. We also provide supportive, educational events for those affected by dementia. Call us today for advice or to schedule a tour and discover how we can help your loved one thrive.

Location

Bridges by EPOCH at Andover
254 Lowell St, Andover, MA
01810, United States

Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.