Jacob Schoen and Son Funeral Home

4.8
148 reviews

About

Funeral Home
Jacob Schoen & Son in New Orleans, LA provides funeral home, burial, veteran, memorialization, cremation and life celebration services. Call us 24/7. Pre-Planning Services make it easy for you to get your express wishes down in writing, ensuring that you have the kind of memorial service you truly desire and that your friends and loved ones can have total peace of mind that they are adhering to your wishes. We host Burial Services that convey both the solemnity of the occasion, but also the joy that comes from celebrating the life of a dear loved one. We are happy to attend to all aspects of the service, and we invite our guests to linger as long as they wish, fully enjoying a special and intimate time with friends and family. For those who choose it, we also offer Cremation Services; cremation can be a meaningful way in which many families mark the death of a loved one. We offer services tailored to honor those who are military service members and veterans, as well.

Location

Jacob Schoen and Son Funeral Home
3827 Canal Street, New Orleans, LA
70119, United States

Hours

Reviews

4.8
132 reviews
5 stars
124
4 stars
2
3 stars
1
2 stars
0
1 star
5

What are people saying?

AI-generated from recent customer reviews

Compassionate Service

Customers consistently praised the staff for their compassion, empathy, and support during difficult times, making the funeral planning process easier.

Professionalism

The staff was frequently described as professional, organized, and attentive, ensuring that all details were handled smoothly.

Facility Quality

The funeral home is noted for its beautiful and serene environment, contributing to a comforting atmosphere for families.

Personalized Attention

Many reviews highlighted the personalized care and attention provided by specific staff members, making families feel supported and understood.

Mixed Experiences

While most feedback was positive, there were a few negative comments regarding specific staff interactions and communication issues.
  • CF
    Cathy Flynn
    2 days ago
    5.0
    Words can’t express how incredible everyone was with me after my dad passing. The process was smooth and done with such dignity. I am forever grateful!
  • DB
    Dianne B
    Oct 25, 2025
    5.0
    Very pleasant and professional experience working through this difficult time
  • SB
    Scott Ball
    Oct 20, 2025
    5.0
    A New Orleans institution like no other. Every funeral I've been to over the years has been treated with care, class, and distinction.
  • PP
    Polo
    Oct 8, 2025
    5.0
    In a time of great grief and unexpected loss, Calvin at the funeral home was so kind and accommodating. He helped with the arrangements and much more. He is unequivocally an asset to this organization and if ever anyone needs a place for funeral services for a loved one, Jacob Schoen is certainly the place especially with staff like Calvin.
  • DD
    Dan
    Oct 7, 2025
    5.0
    A wonderfully caring and empathetic group of people. They did a wonderful job with my wife’s service.

Frequently Asked Questions About Jacob Schoen and Son Funeral Home

What does a Funeral Director do?

Pick up the deceased and transport the body to the funeral home (anytime day or night) Notify proper authorities, family and/or relatives Arrange and prepare death certificates Provide certified copies of death certificates for insurance and benefit processing Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits Prepare and submit obituary to the newspapers of your choice Bathe and embalm the deceased body, if necessary Prepare the body for viewing including dressing and cosmetizing Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed Coordinate with clergy if a funeral or memorial service is to be held Arrange a police escort and transportation to the funeral and/or cemetery for the family Order funeral sprays and other flower arrangements as the family wishes Provide Aftercare, or grief assistance, to the bereaved

What do I do when a death occurs?

The funeral home will help coordinate arrangements with the cemetery. Bring the following information to complete the State vital statistic requirements: ✓ Birthplace ✓ Father's Name ✓ Mother's Name ✓ Social Security Number ✓ Veteran's Discharge or Claim Number ✓ Education ✓ Marital Status Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home. The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you. Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone. Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school). Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact). Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.