Garden of Memories Funeral Home & Cemetery

4.6
154 reviews

About

Cemetery
Our Pre-Planning Services make it easy for you to get your express wishes down in writing, ensuring that you have the kind of memorial service you truly desire and that your friends and loved ones can have total peace of mind that they are adhering to your wishes. We host Burial Services that convey both the solemnity of the occasion, but also the joy that comes from celebrating the life of a dear loved one. We are happy to attend to all aspects of the service, and we invite our guests to linger as long as they wish, fully enjoying a special and intimate time with friends and family. For those who choose it, we also offer Cremation Services; cremation can be a meaningful way in which many families mark the death of a loved one. We offer services tailored to honor those who are military service members and veterans, as well.

Details

  • Wheelchair accessible entranceAvailable

Location

Garden of Memories Funeral Home & Cemetery
4900 Airline Drive, Metairie, LA
70001, United States

Hours

Reviews

4.6
154 reviews
5 stars
135
4 stars
4
3 stars
3
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Compassionate Staff

Numerous reviews highlighted the staff's kindness, professionalism, and support during difficult times, making the process easier for grieving families.

Attention to Detail

Customers appreciated the meticulous care taken in planning services, including personal touches and follow-ups that made the experience more meaningful.

Facility Quality

The funeral home and cemetery grounds were frequently described as beautiful, well-maintained, and accommodating, contributing to a peaceful environment for families.

Mixed Experiences

While many reviews were positive, there were some negative experiences reported regarding communication issues and service delays, indicating room for improvement.
  • TA
    Tiffany Alexandra
    2 days ago
    5.0
    I uaually don't write reviews, however, I felt this one was necessary. Providing service excellance is a responsability that The Garden of Memories should be extremely proud of. From the initial phone call, the staff's professionalism was proven by their patience, genuine concern, and above all else, a flawless service. Every person I interacted with at The Garden of Memories was nothing short of phenominal. MRS. CARRIE BRUNO is an outstanding reflection of The Garden of Memories. Carrie is in the perfect industry because she knows how to speak to people during such a difficult time. She stood with us in our time of grief and confussion & showed my family comfort and compassion. The memorial video was choreographed as if Carrie had known my brother her entire life. The darkest experience of my life turned into a cherished memory & send off for my beloved brother. I would highly recommend their services, and from the bottom of my heart...I am forever thankful for Carrie.
  • PN
    Pamela Norflin
    Dec 23, 2025
    5.0
    Very professional and kind hearted. Thank you for EVERYTHING Ernesto.
  • RB
    Renee Brockhaus
    Dec 17, 2025
    5.0
    Garden of Memories Funeral Home in Metairie made an incredibly difficult time as simple and peaceful as it could possibly be. We live on the Northshore, and they had someone out to pick up my dad very quickly. The transportation staff were prompt, compassionate, and respectful, and they handled him with such care that it immediately reassured our family. Toni and Patrick met with us the very next day and walked us through every step of the process with patience, kindness, and professionalism. They took care of all the details, including arranging my dad’s veteran flag and having an honor guard present, which meant so much to us and honored his service beautifully. I had forgotten to send over my dad’s favorite music for the visitation, and I handed them a handwritten scrap of paper with song titles. Within 15 minutes, they had all of his favorite music playing. That small act of going above and beyond truly touched our hearts. The facility and grounds were beautiful, clean, and very well kept. Every staff member we encountered was attentive, supportive, and helpful. Even the small things—like the mints that melt in your mouth—brought a bit of comfort in a hard moment. I am deeply grateful to Garden of Memories for their compassion, attention to detail, and the dignity they gave my dad’s visitation, service, and burial. I would highly recommend them to any family needing funeral services. Renee Aleman Brockhaus for my dad Larry Eugene Aleman, Sr.
  • LW
    Lisa Wells
    Dec 12, 2025
    5.0
    I cannot thank you enough for helping me navigate through this difficult time. Everyone at Garden of Memories made this emotional time easier. Jordan you were so kind and compassionate throughout the entire day of my mom's services. You could not have been more helpful. The day went perfectly and my mom would have been pleased. Bill, Don, Carrie - you are all so wonderful to work with. You make a great team. Catherine Alesich - What can I say....YOU are an amazing person. You care so much about helping others and your attention to detail was so appreciated. I don't know what I would have done without you there. I feel that you are now my trusted friend to have helped me with my brother's services and now my mom's. You are the BEST! Thank you so much! -Lisa Wells
  • BN
    Barbara Normand
    Dec 5, 2025
    5.0
    Our experience was absolutely a 15 out of 10!!! Everyone was extremely helpful by guiding our family through such a sad time when we so needed their support and direction. By the time our sister’s service came to an end, the staff were no longer strangers to our family, especially Jordan and Catherine. Thanks to all at Garden of Memories. We appreciate your kindness.

Frequently Asked Questions About Garden of Memories Funeral Home & Cemetery

Should I choose Burial or Cremation?

Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together. A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.

Why have a public viewing?

Viewing is a part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is encouraged for children, as long as the process is explained and the activity is voluntary.