Our Pre-Planning Services make it easy for you to get your express wishes down in writing, ensuring that you have the kind of memorial service you truly desire and that your friends and loved ones can have total peace of mind that they are adhering to your wishes. We host Burial Services that convey both the solemnity of the occasion, but also the joy that comes from celebrating the life of a dear loved one. We are happy to attend to all aspects of the service, and we invite our guests to linger as long as they wish, fully enjoying a special and intimate time with friends and family. For those who choose it, we also offer Cremation Services; cremation can be a meaningful way in which many families mark the death of a loved one. We offer services tailored to honor those who are military service members and veterans, as well.
Numerous reviews highlighted the staff's kindness, professionalism, and support during difficult times, making the process easier for grieving families.
Attention to Detail
Customers appreciated the meticulous care taken in planning services, including personal touches and follow-ups that made the experience more meaningful.
Facility Quality
The funeral home and cemetery grounds were frequently described as beautiful, well-maintained, and accommodating, contributing to a peaceful environment for families.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported regarding communication issues and service delays, indicating room for improvement.
TA
Tiffany Alexandra
2 days ago
5.0
I uaually don't write reviews, however, I felt this one was necessary.
Providing service excellance is a responsability that The Garden of Memories should be extremely proud of. From the initial phone call, the staff's professionalism was proven by their patience, genuine concern, and above all else, a flawless service. Every person I interacted with at The Garden of Memories was nothing short of phenominal. MRS. CARRIE BRUNO is an outstanding reflection of The Garden of Memories. Carrie is in the perfect industry because she knows how to speak to people during such a difficult time. She stood with us in our time of grief and confussion & showed my family comfort and compassion. The memorial video was choreographed as if Carrie had known my brother her entire life.
The darkest experience of my life turned into a cherished memory & send off for my beloved brother. I would highly recommend their services, and from the bottom of my heart...I am forever thankful for Carrie.
PN
Pamela Norflin
Dec 23, 2025
5.0
Very professional and kind hearted. Thank you for EVERYTHING Ernesto.
RB
Renee Brockhaus
Dec 17, 2025
5.0
Garden of Memories Funeral Home in Metairie made an incredibly difficult time as simple and peaceful as it could possibly be. We live on the Northshore, and they had someone out to pick up my dad very quickly. The transportation staff were prompt, compassionate, and respectful, and they handled him with such care that it immediately reassured our family.
Toni and Patrick met with us the very next day and walked us through every step of the process with patience, kindness, and professionalism. They took care of all the details, including arranging my dad’s veteran flag and having an honor guard present, which meant so much to us and honored his service beautifully.
I had forgotten to send over my dad’s favorite music for the visitation, and I handed them a handwritten scrap of paper with song titles. Within 15 minutes, they had all of his favorite music playing. That small act of going above and beyond truly touched our hearts.
The facility and grounds were beautiful, clean, and very well kept. Every staff member we encountered was attentive, supportive, and helpful. Even the small things—like the mints that melt in your mouth—brought a bit of comfort in a hard moment.
I am deeply grateful to Garden of Memories for their compassion, attention to detail, and the dignity they gave my dad’s visitation, service, and burial. I would highly recommend them to any family needing funeral services.
Renee Aleman Brockhaus for my dad
Larry Eugene Aleman, Sr.
LW
Lisa Wells
Dec 12, 2025
5.0
I cannot thank you enough for helping me navigate through this difficult time. Everyone at Garden of Memories made this emotional time easier. Jordan you were so kind and compassionate throughout the entire day of my mom's services. You could not have been more helpful. The day went perfectly and my mom would have been pleased. Bill, Don, Carrie - you are all so wonderful to work with. You make a great team. Catherine Alesich - What can I say....YOU are an amazing person. You care so much about helping others and your attention to detail was so appreciated. I don't know what I would have done without you there. I feel that you are now my trusted friend to have helped me with my brother's services and now my mom's. You are the BEST!
Thank you so much!
-Lisa Wells
BN
Barbara Normand
Dec 5, 2025
5.0
Our experience was absolutely a 15 out of 10!!!
Everyone was extremely helpful by guiding our family through such a sad time when we so needed their support and direction.
By the time our sister’s service came to an end, the staff were no longer strangers to our family, especially Jordan and Catherine.
Thanks to all at Garden of Memories. We appreciate your kindness.
Frequently Asked Questions About Garden of Memories Funeral Home & Cemetery
Should I choose Burial or Cremation?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
Why have a public viewing?
Viewing is a part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is encouraged for children, as long as the process is explained and the activity is voluntary.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
Does a dead body have to be embalmed, according to law?
The Federal Trade Commission says, "Except in certain special cases, embalming is not required by law. Embalming may be necessary, however, if you select certain funeral arrangements, such as a funeral with viewing. If you do not want embalming, you usually have the right to choose an arrangement that does not require you to pay for it, such as direct cremation or immediate burial."
Do I have to make different funeral arrangements if I choose cremation?
It really depends entirely on how you wish to commemorate a life. One of the advantages of cremation is that it provides you with increased flexibility when you make your funeral and cemetery arrangements. You might, for example, choose to have a funeral service before the cremation; a memorial service at the time of cremation or after the cremation with the urn present; or a committal service at the final disposition of cremated remains. Funeral or memorial services can be held in a place of worship, a funeral home or in a crematory chapel.
What types of services does Garden of Memories Funeral Home & Cemetery offer?
They offer Pre-Planning Services, Burial Services, Cremation Services, and services tailored for military service members and veterans.
Are Garden of Memories' facilities accessible for people with disabilities?
Yes, the facility has wheelchair accessible entrances and parking.
What are the hours of operation for Garden of Memories Funeral Home & Cemetery?
They are open 24 hours every day, including Federal Holidays.
What payment options are accepted at Garden of Memories Funeral Home & Cemetery?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Garden of Memories offer embalming and is it legally required?
Embalming sanitizes and preserves the body to allow time for funeral arrangements, but it is generally not required by law unless certain funeral arrangements like a viewing are selected.
Can I have a funeral or memorial service before or after cremation?
Yes, cremation offers flexibility including funeral services before cremation, memorial services with the urn present, or committal services at final disposition.
Where is Garden of Memories Funeral Home & Cemetery located?
It is located at 4900 Airline Drive, Metairie, LA, 70001, USA.
Which nearby restaurants can I visit before or after my visit to Garden of Memories?
Nearby dining options include Wendy's, Banh Mi Boys (Vietnamese restaurant), Bon Temps Boulets Seafood, Bevi Seafood, and Short Stop Poboys.
Are there any nearby fitness or sports facilities around Garden of Memories?
Yes, nearby fitness venues include OCSM Sports Performance, Robert Reichert Jr. Strength & Performance Training, Crossfit New Orleans, and Swim-Smart at Harry's.
What medical facilities are near Garden of Memories that visitors might find useful?
Nearby medical providers include the Orthopedic Center for Sports Medicine, Dr. Luis Espinoza, MD, and Pacemaker Clinic Inc.