Assisted Living FacilityNursing HomeRetirement Community
At The Willows at Springhurst senior living community in Louisville, KY. We’re ready to adapt to what every new day brings, while staying true to our mission of providing compassionate senior care. Our care options include assisted living, independent living, memory care and skilled services. We work with you to create a customized care plan, so you receive exactly the care you need, when you need it.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.