Whitaker Family YMCA

4.6
683 reviews

About

Community CenterSwimming LessonsRecreation CenterAfter School ProgramFitness CenterGym
The Y is a nonprofit committed to helping everyone thrive at each stage of life. Our community brings together people of all abilities, ages, ethnicities, financial circumstances, genders, races, religions and orientations. Join the cause of nurturing the potential of every child and teen, improving our community's health and well-being and giving back and supporting each other. Memberships include state-of-the-art fitness centers, pools, tracks, fitness classes, and more! Come check out the Whitaker Family YMCA and see what it's all about! Or give us a call to learn more about our membership deals.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Whitaker Family YMCA
2681 Old Rosebud Rd, Lexington, KY
40509, United States

Hours

Reviews

4.6
683 reviews
5 stars
544
4 stars
71
3 stars
13
2 stars
16
1 star
39

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The facility is consistently reported as clean and well-maintained by many customers.

Staff Behavior

Feedback indicates a mix of positive and negative experiences with staff, including friendly interactions and instances of rudeness.

Safety Concerns

Several reviews highlight safety issues, particularly regarding lifeguard responsiveness and facility policies.

Program Quality

There are complaints about the quality of swim lessons and organization of activities, with some customers expressing dissatisfaction.

Facility Amenities

Customers appreciate the variety of amenities and programs available, including the EGYM and family-oriented activities.
  • RB
    Regina Broderick
    Jan 5, 2026
    5.0
    Wonderful classes and instructors
  • SS
    Steve Stevens
    Jan 2, 2026
    5.0
    Great classes & trainers and friendly folks at the front desk!
  • CJ
    Carrie Johnson
    Dec 13, 2025
    5.0
    Due to stroke i have accessibility issues but Whitaker Y is no problem with handrails and easy entry!
  • TS
    Travis Shaddox
    Dec 11, 2025
    1.0
    Although the facility is new and nice, the organization is awful along with some of the employees. If I could give this association a 0 I would. Four examples are simply too much: First, when my daughter was 3 we had her in swim lessons. During a lesson they had the kids sitting on the edge and I noticed the instructor would take each child one by one and circle them around. During this, the instructor would turn her back to the kids sitting on the wall for just a few seconds. Sure enough, when she turned her back, my daughter slipped off the edge. As if this wasn't bad enough, it was directly next to a life guard tower and the life guard never saw it. I dove in and pulled her off the bottom of the pool and the life guard never got off his seat. I brought the episode to the attention of the director and asked him to review the security cameras. He attempted to but then came back and said the camera footage was not there. Second, at the recommendation of the director, I moved my son from basketball lessons to games when he was around 9. During his first game, they played a team that clearly had kids at least 13 years old. The kids on my sons team were just learning to dribble and pass whereas the other team was making multiple three pointers. The score keeper stopped keeping score when it was 50 to 0 but I kept track. The final score was 98 to 2 and the only 2 points our team scored was intentionally given to allow a girl to score a basket. Is this an example of Christian values? Third, my kids were in summer camp and one day I went to drop them off at the back door. The previous day they forget some of the belongings and I wanted to pick them up from the lost and found. The day I dropped them off it was pouring down rain and we were already pretty wet when I got to the door. The lady opened the door and let me kids in and I asked if I could check the lost and found to get the stuff from the previous day. She said she would go check and I asked if I could step inside to get out of the rain. She said no you have to stay outside. So I stayed outside in the rain. Is that an example of Christian values? Lastly, this is the final straw. Today I had an appointment to setup me up on the e machines. The appointment was made a few weeks ago but this morning I had one of my business clients change their schedule last minute so I could not make the YMCA appointment at 11:00. I drove up there at 10:00 to see if I could reschedule the appointment for another time or day. The older lady behind the counter informed me it would cost $26.50. Perplexed I asked '$26.50'? The lady then immediately raised her voice and replied 'Yes, sir! $26.50! It costs $26.50 to book the appointment and you have to give us 24 hours notice to cancel! So you will lose the original $26.50 and have to pay another $26.50'. I just said thank you and left. I won't be going back. I am done. Again, I understand if these are their policies, but is this really christian behavior at the Young Men's Christian Association?
  • JZ
    juazav Zavala
    Dec 3, 2025
    5.0
    The facility is outstanding. The staff is very well informed and responsive. My wife and I are now convinced that this is the ideal YMCA location for us.

Frequently Asked Questions About Whitaker Family YMCA

Do you offer after-school care?

Yes! The YMCA of Central Kentucky’s Before and After School program provides youth with a safe place to go before or after the bell. More importantly, it helps youth realize who they are and what they can achieve. The balanced program supports academic achievement, fosters health and wellness, and instills positive social-emotional skills. Care is provided onsite at schools or children are transported to the Y. Program runs from the end of the school day until 6 p.m. unless noted.

Where can I find the class schedule?

Please visit or website, or check out our app to view the weekly class schedule.