Novel Place offers comfort, community, and value for those independent adults 55+ years and better. Beautiful apartments, vibrant activities program & a convenience-forward lifestyle await!
Our community provides inviting gathering spaces, outdoor courtyards, lounges & other hospitality-focused areas so you can enjoy spending time with family and friends in a comfortable, safe, and uplifting environment.
We offer studio, one & two-bedroom homes designed to simplify everyday living with ergonomically thoughtful features, full kitchens, washer/dryer, and high-end finishes.
Novel Place offers an array of amenities including housekeeping, transportation, dining and more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.