REACH Columbus provides experiences and activities for adults with intellectual and developmental disabilities.
Our day program helps our participants build relationships, learn employment & life skills, do fun activities, get involved in the community, and learn healthy habits in fun ways.
REACH also supports families who need PAC hours (Participant Assistance Care). We operate our PAC services with a “friends and family” attitude. Families identify who their PAC support person is and REACH will train, pay, and monitor goal progress.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.