This profile is uncertified and using publicly sourced data
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Business Details
About
Retirement CommunityAssisted Living FacilitySenior Citizen Center
Smith Crossing is the first Life Plan Community in the Orland Park, Illinois, area, and provides the long-term peace of mind so many Chicago seniors trust. Residents enjoy access to a full continuum of comprehensive senior health care services if they should ever need them, right on our beautiful Smith Crossing campus
Known for our outstanding care and service excellence, Smith Crossing, along with our sister community Smith Village in Beverly, is backed by the strength and experience of Smith Senior Living, which has been serving Chicago-area seniors since 1924.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.