Business Details
245 Magnolia Dr., Glen Carbon, IL
62034, United States
Certified by Keystone Place at Magnolia Commons • Feb 22, 2026
https://www.keystonesenior.com/senior-living/il/glen-carbon/keystone-place-at-magnolia-commons/
Certified by Keystone Place at Magnolia Commons • Feb 22, 2026
About
Certified by Keystone Place at Magnolia Commons • Feb 22, 2026
Assisted Living Facility
Every person who chooses to make Keystone their home has not only lived an extraordinary life but shares the desire to keep living life to the fullest. Whether you choose Independent Living, Assisted Living, or Memory Care at Keystone Place at Magnolia Commons, we guarantee you will be both inspired and enabled to do just that!
Location
Certified by Keystone Place at Magnolia Commons • Feb 22, 2026
Keystone Place at Magnolia Commons
245 Magnolia Dr., Glen Carbon, IL
62034, United States
Reviews
3.2
387 reviews
5 stars
176
4 stars
37
3 stars
20
2 stars
12
1 star
142
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff, particularly Mirna, Thaddeus, and the maintenance team, for their helpfulness and professionalism.
Maintenance Issues
Several reviews highlighted ongoing maintenance problems, including pest infestations and delayed repairs, leading to dissatisfaction among residents.
Management Concerns
Numerous complaints were directed at management for poor communication, unprofessional behavior, and failure to address resident issues effectively.
Community Environment
Residents reported issues with noise, parking shortages, and safety concerns, indicating a decline in the overall living environment.
Mixed Experiences
While some residents expressed satisfaction with their apartments and the community, many others shared negative experiences, suggesting inconsistency in service quality.
- TTTammyJan 24, 20265.0The stars are for greatness.... The staff is wonderful and welcoming and thoughtful as you enter to inquire for a home her. That same feeling is giving as you enter your beautiful home that's very beautiful and spacious and comfortable.........
- MTMar TDec 18, 20253.0Move in was okay. The apartment manager is incredibly nice and overall love the layout of the place. However, we paid extra for a newly renovated unit, but there's been several little things that make me wonder if the renovation was done in a hurry. There is no towel rack in the bathroom, the shower rack is much too far from the bath, chipped paint in some places, internet boxes with wires sticking all out (which is dangerous), and several other little cosmetic issues that we've had to address since moving in. They should go over the units more carefully after a renovation. Seems rushed and sloppy.
- SGScott GlennNov 26, 20255.0So far its been pretty good here, Thaddeus at the office has been great about getting in contact on a few issues on move in but overall it has been a good experience.
- MAMaickol ArreazaNov 21, 20255.0Excelente atención y recibimiento a los apartamentos de parte de la señorita Mirna.
- CSCortney SandersNov 21, 20255.0I think I’m gone love it here so far so good!!! Plus Mirna an her team are so professional made my move in so easy they all 3 worked together and took care me. Thanks guys! yall go see them they having a move in special 8 weeks free!!!
Brand Certified Facts from Keystone Place at Magnolia Commons
Keystone Place at Magnolia Commons partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Official website