This profile is uncertified and using publicly sourced data
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Business Details
About
Assisted Living Facility
Serving the neighborhood since 1898, Chicago Methodist Senior Services established Hartwell Place in 2000, an intimate and vintage community, nestled in the heart of Andersonville for adults living with memory loss.Private suites provide a space that feels like home and a team that feels like family. Offering a 24-hour nurse on staff, a high care partner to resident ratio, and engaging arts and music programming designed to create meaningful and joyful moments for residents.
At Hartwell Place, programs and events are created with you in mind, with dedicated caregivers trained in providing engagement opportunities beyond what is scheduled in our whole-home approach to care and well-being.
Location
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.