Certified by Metropolitan Family Services • Mar 08, 2026
Non-Profit OrganizationSocial Services OrganizationDay Care CenterSpecialized Legal AssistanceMental Health ClinicFamily CounselorDomestic Abuse Treatment CenterDomestic Violence AttorneyAfter School Program
Since 1857, Metropolitan Family Services has been the engine of change that empowers Chicago area families to reach their greatest potential and positively impact their communities. We have 890 full-time and part-time professional staff dedicated to providing quality services. We believe in providing services of the highest quality and best value within the means of all. Please don't hesitate to contact us to schedule an appointment or if you have any questions.
Location
Certified by Metropolitan Family Services • Mar 08, 2026
Certified by Metropolitan Family Services • Mar 08, 2026
Reviews
3.2
11 reviews
5 stars
6
4 stars0
3 stars0
2 stars0
1 star
5
OO
O O
Feb 20, 2026
1.0
Whoever is answering the phones here or not answering the phones and hanging up NEEDS TO BE FIRED!!!
MM
MJ
Jan 1, 2026
5.0
Jana is very professional, empathetic, and supportive. She is everything that you could ask of from an advocate and more. I’m so thankful for her. Give Jana a pay raise!
SS
Skooter
Jan 14, 2025
1.0
Terrible place
JB
Joyce Butler
Dec 21, 2016
5.0
This organization has done so much for me and my child i will for ever be tremendously greatful! Would gladly refer anyone. Bless you L.A.
Frequently Asked Questions About Metropolitan Family Services
What services does Metropolitan Family Services provide?
Metropolitan Family Services offers a wide range of social services including family counseling, mental health support, domestic abuse treatment, specialized legal assistance, day care, and after school programs.
Where is Metropolitan Family Services located?
Metropolitan Family Services is located at 101 N Wacker Dr, 17th Floor, Chicago, IL 60606, United States.
What are the operating hours of Metropolitan Family Services?
The organization is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
How can I contact Metropolitan Family Services?
You can contact them by phone at +1 312-986-4000 or via email at contactus@metrofamily.org.
In which areas does Metropolitan Family Services provide their services?
They serve families in Cook County, IL and Dupage County, IL.
What is the history of Metropolitan Family Services?
Metropolitan Family Services has been empowering families since 1857, making it a long-standing community resource in the Chicago area.
Are there any nearby community service organizations to Metropolitan Family Services?
Yes, YMCA of the USA and NAMI Illinois, both community service non-profits, are located nearby and could be of interest for additional support and resources.
What nearby transportation options can help me visit Metropolitan Family Services?
Nearby train stations include TTX Corporation and Union Pacific Railroad Company, providing convenient transit options to reach Metropolitan Family Services.
Are there any nearby dining options near Metropolitan Family Services?
Yes, Pazzo's Cucina Italiana and Emil's Bar & Grill are nearby restaurants where visitors can enjoy meals before or after their visit.
What is the mission or featured message of Metropolitan Family Services?
Their featured message is 'The Power Of Family', emphasizing their commitment to empowering families and communities.
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