Villas of Holly Brook Chatham

Reviews

• AW

  Angela Workman

  Dec 9, 2024
  5.0
  I always enjoy every time you're busy that you're foundation the faculty and residents are awesome I will be back everyday I'm able to be here
• SC

  Susan Champion

  Dec 9, 2024
  5.0
  This is an amazing place, and the help are so friendly and helpful
• DR

  dan richards

  Aug 27, 2018
  3.0
  just an upscale nursing home
• KE

  Kathy Edens

  Apr 15, 2014
  3.0
  I wish I could give this a higher rating. The facility is just over a year old and is beautiful. The apartments are spacious and bright. The common areas are well maintained and attractive. The staff is all attentive and considerate, although perhaps the staff to patient ratio is somewhat lacking. There doesn't seem to be a real definition of duties. Sometimes the housekeeper is serving lunch or the CNAs are working in the kitchen. I think it would work out better if there was a precise delineation of duties. The worst thing about this facility however, has occurred somewhat recently apparently due to the sale of the facility to Meredian. The dietary situation has severely deteriorated. Food choices have decreased and the amount of food allowed to the residents have been restricted. When my mom moved there, it was promoted as a buffet. My definition of a buffet is you can have whatever is available. Now, however, if two meats or entrees are offered, the resident is only allowed one. If a dessert is offered the resident is only allowed one. They recently instituted a policy that residents could only have ice cream if they purchased it. This was not as described when we visited. I have to say that the serving staff seems very embarrassed about this but they are following instructions. The Meridian representative, at a recent meeting, said the residents could have any groceries in their apartments they wished, but most residents are not paying for an assisted living situation but also have to buy their own groceries also. This is very concerning that the bottom line is now squeezing more profit out of the facility at the expense of the residents going hungry.